Understanding the claim process is essential for doctors, as it can help ensure that they receive the disability insurance benefits they are entitled to in a timely manner and work together efficiently with an advisor
Claim Process: Disability Insurance For Doctors Explained

We Help You Go from Claim to Paycheque
Disability insurance is a critical safety net for doctors, providing financial protection in the event of an illness or injury that prevents them from working. This article will delve into the claim process for disability insurance for doctors in Ontario, breaking down each step in detail and explaining key terms and concepts. This comprehensive guide aims to provide a thorough understanding of the process, from the initial filing of a claim to the final resolution.
Understanding the claim process is essential for doctors, as it can help ensure that they receive the benefits they are entitled to in a timely manner. It can also help them navigate potential challenges and avoid common pitfalls. This article will provide an in-depth look at each stage of the process, offering insights and tips to help doctors navigate the claim process effectively.
Understanding Disability Insurance
Before delving into the claim process, it's important to have a clear understanding of what disability insurance is and why it's so important for doctors. Disability insurance is a type of coverage that provides income replacement in the event that a doctor is unable to work due to an illness or injury. This can be particularly important for doctors, who often have high earning potential and may have significant financial obligations.
There are two main types of disability insurance: short-term and long-term. Short-term disability insurance typically covers a period of up to six months, while long-term disability insurance can provide coverage for a period of several years, or until the insured individual reaches retirement age. The type of coverage a doctor chooses can depend on a variety of factors, including their financial situation, their health, and their personal preferences.
Key Terms and Concepts
There are several key terms and concepts that are important to understand when it comes to disability insurance. The first is the elimination period, which is the period of time that must pass after a doctor becomes disabled before they can start receiving benefits. This period can vary depending on the policy, but it typically ranges from 30 to 90 days.
Another important term is the benefit period, which is the maximum length of time that benefits will be paid. This can range from a few years to until the insured individual reaches retirement age. The benefit amount is the monthly payment that the insured individual will receive, which is typically a percentage of their pre-disability income.
Types of Disability
Disability insurance policies typically cover both physical and mental disabilities. Physical disabilities can include conditions such as injuries, illnesses, or diseases that prevent a doctor from working. Mental disabilities can include conditions such as depression, anxiety, or other mental health conditions that prevent a doctor from working.
It's important to note that not all conditions are covered by disability insurance. For example, some policies may exclude pre-existing conditions, or conditions that the insured individual had before they took out the policy. Additionally, some policies may have specific exclusions for certain types of conditions or activities.
Filing a Disability Claim
The first step in the claim process is to file a claim with the insurance company. This typically involves filling out a claim form and providing documentation to support the claim. This can include medical records, test results, and statements from treating physicians. It's important to provide as much information as possible to help the insurance company make a decision.
Once the claim has been filed, the insurance company will review the claim and make a decision. This can take anywhere from a few weeks to several months, depending on the complexity of the claim and the amount of documentation provided. If the claim is approved, the doctor will start receiving benefits after the elimination period has passed. If the claim is denied, the doctor has the right to appeal the decision.
Documentation Requirements
When filing a disability claim, it's important to provide thorough documentation to support the claim. This can include medical records, test results, and statements from treating physicians. The insurance company will use this documentation to determine whether the doctor is disabled and unable to work, and to calculate the benefit amount.
It's also important to provide documentation of the doctor's income, as this will be used to calculate the benefit amount. This can include tax returns, pay stubs, and financial statements. Providing thorough and accurate documentation can help ensure that the claim is processed quickly and accurately.
Claim Denials and Appeals
If a disability claim is denied, the doctor has the right to appeal the decision. This typically involves submitting additional documentation or evidence to support the claim. The insurance company will then review the appeal and make a decision. If the appeal is denied, the doctor may have the option to take the case to court.
It's important to understand the reasons for a claim denial, as this can help in the appeal process. Common reasons for denial can include insufficient documentation, a determination that the doctor is not disabled, or a determination that the disability is not covered by the policy. Understanding these reasons can help doctors provide the necessary information and evidence in their appeal.
Receiving Disability Benefits
Once a disability claim is approved, the doctor will start receiving benefits after the elimination period has passed. The benefit amount is typically a percentage of the doctor's pre-disability income, up to a maximum amount. Benefits are typically paid on a monthly basis, and can be used to cover living expenses, medical costs, and other financial obligations.
It's important to understand that disability benefits are typically tax-free, as long as the premiums were paid with after-tax dollars. However, if the premiums were paid with pre-tax dollars, the benefits may be taxable. Doctors should consult with a tax professional to understand the tax implications of their disability benefits.
Benefit Periods and Amounts
The benefit period is the maximum length of time that benefits will be paid. This can range from a few years to until the insured individual reaches retirement age. The benefit amount is the monthly payment that the insured individual will receive, which is typically a percentage of their pre-disability income, up to a maximum amount.
It's important to understand that the benefit amount may be reduced by other sources of income, such as employment income (EI) disability benefits or workers' compensation benefits. Additionally, some policies may have a cost of living adjustment (COLA), which can increase the benefit amount over time to account for inflation.
Returning to Work
Many disability insurance policies have provisions that encourage and support doctors in returning to work. This can include partial disability benefits, which allow doctors to receive a portion of their benefits while they are working part-time or transitioning back to work. It can also include rehabilitation benefits, which can cover the cost of vocational rehabilitation services to help doctors return to work.
It's important for doctors to understand the terms and conditions of their policy when it comes to returning to work. Some policies may require doctors to participate in a rehabilitation program or accept a suitable job offer. Failure to comply with these requirements can result in a reduction or termination of benefits.
Claim Process and Disability Insurance for Doctors: Conclusion
Choosing a disability insurance advisor is a critical step in protecting your income and your financial future. By understanding the basics of disability insurance, considering the key factors in choosing an advisor, and exploring the different types of coverage available, you can make an informed decision that's right for you.
While this guide has provided a thorough overview, it's important for doctors to consult with a professional advisor or attorney who specializes in disability insurance. They can provide personalized advice and guidance based on the doctor's specific situation and needs. With the right knowledge and support, doctors can ensure that they are protected in the event of a disability.
Disability Insurance Advisor Contact
Disability Insurance is Complicated
Here are answers to frequently asked questions...
No, the only thing you will ever pay is a premium to the insurance company that provides the disability insurance policy for you.
Yes, we have access to various discounts based on your income, your affiliation with a specialty association and other factors. These discounts will be determined and applied during your quote request process
Rates are based on your age, health history, smoking status, gender and income. The insurance company also compares and makes assessments based on similar individuals with the same profile like age, gender, smoker status, specialty and province of practice. Unlike association rates which are based on the claims of the whole group i.e. your rate is affected by someone who smokes even if you don't smoke, or if you neve claim and other claim multiple times, for example.
We simplify the process knowing how busy doctors get and need flexibility. The first step is simply to request your quotes and getting a sense of the cost and coverage available. Next, we compare the policy options and other riders like Own Occupation and discuss what makes sense for you and answer your questions. Lastly, you apply and buy risk-free.
Yes you can increase it and that is our recommendation. Anywhere you do residency in Canada for example, you’re automatically enrolled in a health-benefits plan, which includes disability insurance coverage. As a resident you can purchase a private disability policy under the Medical Student Offer for example. The benefit of this is that you don't have to go through a medical examination to qualify.
The more relevant clause is what's called "Future Income Option" which gives you the option in the future to buy more disability insurance if your income increases, without having to worry about your health having changed just in case. The monthly benefit and premium will depend on your new income, age, and province you’ll be practicing. The process is simple and will not require you to undergo medical underwriting.
In most cases, it can take between 1-3 months from beginning to end. A lot of the time may depend on follow up information required by the insurance company. In our experience 1 month is usually a standard timeframe.
As an independent insurance broker we have no affiliation with any one insurance company. We know which insurance company is most suited for the type of disability insurance policy that is most conducive for doctors. As a broker we get a finders fee from these insurance companies and they are all the same, without any financial conflict of interest either.
Underwriting is where the insurance company verifies your information that you submitted on the application your complete with us and gathers additional details such as health history , travel, and personal history to determine the best rate possible.